SHIPPING & RETURNS
SHIPPING POLICY
Woodburn s.r.o. (HQ Slovakia, representative office in Ukraine) supplies a wide range of firewood, pellets, briquettes and charcoal over the last 10 years. We ensure prompt shipping and use reliable packaging to deliver high-quality products to our customers. Our shipping costs are transparent and competitive, providing our clients with a seamless experience.
We prioritize customer satisfaction and aim to provide clear and straightforward shipping methods to build trust and loyalty.
RETURN & EXCHANGE POLICY
At Woodburn, we understand that customer satisfaction is paramount. If for any reason you are not satisfied with your purchase, we offer a hassle-free return or exchange process. Our goal is to build trust and reassure our customers that they can buy with confidence. We believe in transparent and fair policies to ensure a positive experience for all our clients.
We are committed to addressing any concerns and providing a seamless return or exchange policy to enhance your satisfaction.